Verbalno in posredno nasilje v urgentni dejavnosti

  • Karmen Jerkič Splošna Bolnišnica »Franca Derganca«, Ulica padlih borcev 13A, 5290 Šempeter pri Gorici
  • Katarina Babnik Katarina Babnik, univ. dipl. psih.; Univerza na Primorskem Fakulteta za vede o zdravju, Polje 42, 6310 Izola
  • Igor Karnjuš Univerza na Primorskem Fakulteta za vede o zdravju, Polje 42, 6310 Izola
Ključne besede: psihično nasilje, zdravstvena nega, urgentne ambulante

Povzetek

Uvod: Namen raziskave je bil proučiti pojavnost verbalnega in drugih oblik posrednega nasilja na vzorcu zaposlenih v zdravstveni negi v urgentni dejavnosti, in sicer identificirati pogostost doživljanja, oblike nasilja, najpogostejše povzročitelje nasilja, zaznane vzroke ter demografske spremenljivke zaposlenih, ki nasilje na delovnem mestu zaznavajo pogosteje. Metode: Raziskava je bila opravljena na nenaključnem vzorcu zaposlenih v zdravstveni negi v urgentnih ambulantah primarne in sekundarne ravni zdravstvenega varstva (n = 62) v severnoprimorski regiji. Uporabljen je bil strukturirani vprašalnik, ki je vključeval 18 vprašanj. Podatki so bili obdelani s frekvencami, strukturnimi deleži in testom χ2. Rezultati: Dve tretjini udeležencev (46 izborov oz. 74,2 %) je že doživelo verbalno ali druge oblike posrednega nasilja na delovnem mestu, predvsem v obliki aktivnega neposrednega verbalnega nasilja s strani svojcev in pacientov. Najpogosteje zaznani razlogi nasilja so neustrezni, prenapolnjeni čakalni prostori (36 izborov). Tovrstno nasilje pogosteje zaznavajo zaposleni z daljšo delovno dobo (χ2 = 9,841, p = 0,003) ter starejši delavci (χ2 = 4,891, p = 0,041). Stopnja verbalnega in posrednega nasilja se je po oceni udeležencev z leti zmerno do opazno povečala. Diskusija in zaključek: Dobljeni rezultati so primerljivi z rezultati raziskav v tujini. Nadaljnje raziskave se morajo usmeriti v podrobnejšo fenomenološko izkušnjo doživljanja nasilja na delovnem mestu.

Prenosi

Podatki o prenosih še niso na voljo.

Biografije avtorja

Karmen Jerkič, Splošna Bolnišnica »Franca Derganca«, Ulica padlih borcev 13A, 5290 Šempeter pri Gorici
Karmen Jerkič, dipl. m. s.
Katarina Babnik, Katarina Babnik, univ. dipl. psih.; Univerza na Primorskem Fakulteta za vede o zdravju, Polje 42, 6310 Izola
doc. dr. Katarina Babnik, univ. dipl. psih.
Igor Karnjuš, Univerza na Primorskem Fakulteta za vede o zdravju, Polje 42, 6310 Izola
pred. Igor Karnjuš, dipl. zn., mag. zdr. neg.

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Objavljeno
2014-06-23
Kako citirati
Jerkič, K., Babnik, K. in Karnjuš, I. (2014) Verbalno in posredno nasilje v urgentni dejavnosti, Obzornik zdravstvene nege, 48(2). doi: 10.14528/snr.2014.48.2.19.
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