Pripadnost medicinskih sester in opredelitev njenih dejavnikov
DOI:
https://doi.org/10.14528/snr.2014.48.4.34Ključne besede:
bolnišnica, medicinske sestre, zadovoljstvo pri deluPovzetek
Uvod: O pripadnosti zaposlenih organizaciji lahko govorimo, kadar zaposleni verjame v cilje organizacije in je odločen, da ostane v tej organizaciji. Namen raziskave je bil ugotoviti stopnjo pripadnosti in prepoznavanje dejavnikov pripadnosti medicinskih sester. Metode: V raziskavi je sodelovalo 5,4 % vseh zaposlenih v zdravstveni negi v slovenskih bolnišnicah. Vprašalnik je vseboval trditve, ki se nanašajo na način vodenja, medosebne odnose, organizacijsko podporo, zadovoljstvo pri delu ter pripadnost zaposlenih. Za obdelavo podatkov je bila uporabljena deskriptivna statistika, ANOVA in multivariatna regresijska analiza. Rezultati: Vodje v zdravstveni negi so statistično značilno (F = 41,588, p < 0,001) bolj pripadni organizaciji od ostalih sodelujočih medicinskih sester. Obstaja pozitivna korelacija med pripadnostjo zaposlenih, zadovoljstvom pri delu, medosebnimi odnosi, organizacijsko podporo in stilom vodenja. Z multivariatno regresijsko analizo je bilo ugotovljeno , da lahko 78 % celotne variabilnosti pripadnosti medicinskih sester pojasnimo z medosebnimi odnosi, zadovoljstvom pri delu, organizacijsko podporo in stilom vodenja. Diskusija in zaključek: Pripadnost zaposlenih ter zadovoljstvo pri delu korelira s kakovostjo, uspešnostjo bolnišnic in njihovo konkurenčnostjo. Managerji in vodje v zdravstveni negi morajo upoštevati in nameniti skrb zaposlenim na področju zadovoljstva in pripadnosti in ne samo skrbeti za zagotavljanje kakovosti storitev. Smiselno bi bilo enkrat na leto spremljati zadovoljstvo in pripadnost vseh zaposlenih.
Prenosi
Metrike
Literatura
Al-Hussami, M., 2008. A study of nurses' job satisfaction: the relationship to organizational commitment, perceived organizational support, transactional leadership, transformational leadership, and level of education. European Journal of Scientific Research, 22(2), pp. 286-295.
Al-Hussami, M., 2009. Predictors of nurses' commitment to health care organizations. Australian Journal of Advanced Nursing, 26(4), pp. 36-48.
Al-Hussami, M., Saleh, M.Y., Abdalkader, R.H. & Mahadeen, A.L., 2011. Predictors of nursing faculty members' organizational commitment in governmental universities. Journal of Nursing Management, 19(4), pp. 556-566. http://dx.doi.org/10.1111/j.1365-2834.2010.01148.x; PMid:21569152
Allen, N.J. & Meyer, J.P., 1990. The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), pp. 1-18. http://dx.doi.org/10.1111/j.2044-8325.1990.tb00506.x
Allen, N.J., 2003. Examining organizational commitment in China. Journal of Vocational Behaviou, 62(3), pp. 511 515. http://dx.doi.org/10.1016/S0001-8791(02)00065-9
Avolio, B.J., Zhu, W. & Koh, W., 2004. Transformational leadership and organizational commitment: mediating role of psychological empowerment and moderating role of structural distance. Journal of Organizational Behavior, 25(8), pp. 951–968. http://dx.doi.org/10.1002/job.283
Carver, L. & Candela, L., 2008. Attaining organizational commitment across different generations of nurses. Journal of Nursing Management, 16(8), pp. 984-891. http://dx.doi.org/10.1111/j.1365-2834.2008.00911.x; PMid:19094111
Casper, W.J. & Buffardi, L.C., 2004. Work life benefits and job pursuit intentions: the role of anticipated organizational support. Journal of Vocational Behavior, 65(2), pp. 391 410. http://dx.doi.org/10.1016/j.jvb.2003.09.003
Chang, C.S. & Chang, H.H., 2007. Effects of internal marketing on nurse job satisfaction and organizational commitment: example of medical centers in Southern Taiwan. Journal of Nursing Research, 15(4), pp. 265-274. http://dx.doi.org/10.1097/01.JNR.0000387623.02931.a3; PMid:18080971
Chang, H.T., Chi, N.W. & Mio, M.C., 2007. Testing the relationship between three-component organizational/occupational commitment and organizational/occupational turnover intention using a non-recursive model. Journal of Vocational Behavior, 70(2), pp. 352-368. http://dx.doi.org/10.1016/j.jvb.2006.10.001
Chen, Z.X. & Francesco, A.M., 2003. The relationship between the three components of commitment and employee performance in China. Journal of Vocational Behavior, 62(3), pp. 490 510. http://dx.doi.org/10.1016/S0001-8791(02)00064-7
Chen, Z.X., Aryee, S. & Lee, C., 2005. Test of a mediation model of perceived organizational support. Journal of Vocational Behavior, 66(3), pp. 457 470. http://dx.doi.org/10.1016/j.jvb.2004.01.001
Cohen, A., 2007. Commitment before and after: An evaluation and reconceptualization of organizational commitment. Human Resources Management Review, 17(3), pp. 336-354. http://dx.doi.org/10.1016/j.hrmr.2007.05.001
Güleryüz, G., Güney, S., Aydin, E.M. & Aşan, Ö., 2008. The mediating effect of job satisfaction between emotional intelligence and organizational commitment of nurses: a questionnaire survey. International Journal of Nursing Studies, 45(11), pp. 1625–1635. http://dx.doi.org/10.1016/j.ijnurstu.2008.02.004; PMid:18394625
Ingersoll, G.L., Olsan, T., Drew Cates, J., DeVinney, B. & Davies, J., 2002. Nurses' job satisfaction, organizational commitment and career intent. Journal of Nursing Administration, 32(5), pp. 250 263. http://dx.doi.org/10.1097/00005110-200205000-00005; PMid:12021566
Karsh, B., Booske, B. C. & Sainfor, F., 2005. Job and organizational determinants of nursing home employee commitment, job satisfaction and intent to turnover. Ergonomics, 48(10), pp. 1260-1281. http://dx.doi.org/10.1080/00140130500197195; PMid:16253944
Kuokkanen, L., Lieno Kilpi, H. & Katajisto, J., 2003. Nurse empowerment, job related satisfaction and organizational commitment. Journal of Nursing Care Quality, 18(3), pp. 184 192. http://dx.doi.org/10.1097/00001786-200307000-00004; PMid:12856902
Kuvaas, B., 2007. An Exploration of how the employee–organization relationship affects the linkage between perception of developmental human resource practices and employee outcomes. Journal of Management Studies, 45(1), pp. 1-25.
Leach, L.S., 2005. Nurse executive transformational leadership and organizational commitment. Journal of Nursing Administration, 35(5), pp. 228–237. http://dx.doi.org/10.1097/00005110-200505000-00006; PMid:15891486
Lee, C.H., 2005. A study of underemployment among self initiated expatriates. Journal of World Business, 40(2), pp. 172 187. http://dx.doi.org/10.1016/j.jwb.2005.02.005
Lok, P. & Crawford, J., 2001. Antecedents of organizational commitment and the mediating role of job satisfaction. Journal of Managerial Psychology, 16(7/8), pp. 594 614. http://dx.doi.org/10.1108/EUM0000000006302
Lok, P. & Crawford, J., 2004. The effect of organisational culture and leadership style on job satisfaction and organisational commitment: A cross-national comparison. Journal of Management Development, 23(4), pp. 321–338. http://dx.doi.org/10.1108/02621710410529785
Lok, P., Westwood, R. & Crawford, J., 2005. Perceptions of organisational subculture and their significance for organisational commitment. Applied Psychology, 54(4), pp. 490–514. http://dx.doi.org/10.1111/j.1464-0597.2005.00222.x
Loke, J.C., 2001. Leadership behaviours: effects on job satisfaction, productivity and organizational commitment. Journal of Nursing Management, 9(4), pp. 191-204. http://dx.doi.org/10.1046/j.1365-2834.2001.00231.x
Lu, K.Y., Chang, L.C. & Wu, H.L., 2007. Relationships between professional commitment, job satisfaction, and work stress in public health nurses in Taiwan. Journal of Professional Nursing, 23(2), pp. 110–116. http://dx.doi.org/10.1016/j.profnurs.2006.06.005; PMid:17383604
Makanjee, C., Hartzer, Y.F. & Uys, I.L., 2006. The effect of perceived organizational support on organizational commitment of diagnostic imaging radiographers. Radiography, 12(2), pp. 118-126. http://dx.doi.org/10.1016/j.radi.2005.04.005
Markovits, Y., Ullrich, J., Dick, R. & Davis, A.J., 2008. Regulatory foci and organizational commitment. Journal of Vocational Behavior, 73(3), pp. 485–489. http://dx.doi.org/10.1016/j.jvb.2008.09.004
McColl Kennedy, J.R. & Anderson, R.D., 2005. Subordinate manager gender combination and perceived leadership style influence on emotions, self esteem and organizational commitment. Journal of Business Research, 58(2), pp. 115 124. http://dx.doi.org/10.1016/S0148-2963(03)00112-7
McNeese Smith, D.K., 2001. A nursing shortage: building organizational commitment among nurses. Journal of Healthcare Management, 46(3), pp. 173 186. PMid:11372220
Meyer, J.P. & Herscovitch, L., 2001. Commitment in the workplace: toward a general model. Human Resource Management Review, 11(3), pp. 299 326. http://dx.doi.org/10.1016/S1053-4822(00)00053-X
Mihalič, R., 2008. Povečajmo zadovoljstvo in pripadnost zaposlenih. Škofja Loka: Mihalič & Partner.
Musek Lešnik, K., 2006. Zadovoljstvo zaposlenih pri delu (z delom) in potrošniki. Available at: http://www.ipsos.si/web-data/Templates/podjetje-zaposleni-zadovoljstvoprideluinpotrosniki.html [15. 3. 2014].
Nogueras, D.J., 2006. Occupational commitment, education, and experience as a predictor of intent to leave the nursing profession. Nursing Economics, 24(2), pp. 86–93. PMid:16676751
Pillai, R. & Williams, E.A., 2004. Transformational leadership, self efficacy, group cohesiveness, commitment and performance. Journal of Organizational Change Management, 17(2), pp. 144 159. http://dx.doi.org/10.1108/09534810410530584
Powell, D.M. & Meyer, J.P., 2004. Side-bet theory and the three-component model of organizational commitment. Journal of Vocational Behavior, 65(1), pp.157 177. http://dx.doi.org/10.1016/S0001-8791(03)00050-2
Redfern, S., Hannan, S., Norman, I. & Martin, F., 2002. Work satisfaction, stress, quality of care and morale of older people in a nursing home. Health and Social Care in the Community, 10(6), pp. 512 517. http://dx.doi.org/10.1046/j.1365-2524.2002.00396.x; PMid:12485139
Rhodes, L. & Eisenberg, R., 2002. Perceived organizational support: a review of the literature. Journal of Applied Psychology, 87(4): pp. 698-714. http://dx.doi.org/10.1037/0021-9010.87.4.698
Trdić, J., Moravec Berger, D., Pribaković Brinovec, R., eds., 2010. Zdravstveni statistični letopis: Slovenija 2008 [CD-ROM]. Ljubljana: Inštitut za varovanje zdravja Republike Slovenije.
Vandenberghe, C., 2003. Application of the three-component model to China: issues and perspectives. Journal of Vocational Behavior, 62(3), pp. 516 523. http://dx.doi.org/10.1016/S0001-8791(02)00066-0
Varona, F., 2002. Conceptualization and management of communication satisfaction and organizational commitment in three Guatemalan organizations. American Communication Journal, 5(3). Available at: http://ac-journal.org/journal/vol5/iss3/articles/concept.htm [28. 2. 2014].
Wong, A. & Sohal, A., 2002. An examination of the relationship between trust, commitment and relationship quality. International Journal of Retail & Distribution, 30(1), pp. 34-50. http://dx.doi.org/10.1108/09590550210415248
Wu, L. & Norman, I., 2006. An investigation of job satisfaction, organizational commitment and role conflict and ambiguity in a sample of Chinese undergraduate nursing students. Nurse Education Today, 26(4), pp. 304-314. http://dx.doi.org/10.1016/j.nedt.2005.10.011; PMid:16338032
Yang, F.H. & Chang, C.C., 2008. Emotional labour, job satisfaction and organizational commitment amongst clinical nurses: A questionnaire survey. International Journal of Nursing Studies, 45(6), pp. 879–887. http://dx.doi.org/10.1016/j.ijnurstu.2007.02.001; PMid:17391673
Yoon, J. & Thye, S., 2002. A dual process model of organizational commitment: job satisfaction and organizational support. Work and Occupations, 29(1), pp. 97 124. http://dx.doi.org/10.1177/0730888402029001005
Prenosi
Objavljeno
Kako citirati
Številka
Rubrike
Licenca
Na Obzornik zdravstvene nege, Ob železnici 30A, 1000 Ljubljana, prenašam naslednje materialne avtorske pravice: pravico reproduciranja v neomejeni količini, in sicer v vseh poznanih oblikah reproduciranja, kar obsega tudi pravico shranitve in reproduciranja v kakršnikoli elektronski obliki (23. čl. Zakona o avtorski in sorodnih pravicah – v nadaljevanju ZASP); pravico distribuiranja (24. čl. ZASP); pravico dajanja na voljo javnosti vključno z dajanjem na voljo javnosti prek svetovnega spleta oz. računalniške mreže (32.a čl. ZASP); pravico predelave, zlasti za namen prevoda (33. čl. ZASP). Prenos pravic velja za članek v celoti (vključno s slikami, razpredelnicami in morebitnimi prilogami). Prenos je izključen ter prostorsko in časovno neomejen.
